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We believe that financial empowerment is the fastest way to change lives. At Yenom, we equip people with the knowledge, confidence, and support to make smart financial choices—building independence, resilience, and a thriving community​ We believe that financial empowerment is the fastest way to change lives. At Yenom, we equip people with the knowledge, confidence, and support to make smart financial choices—building independence, resilience, and a thriving community​

Privacy Policy

Last Updated: October 2024

At YENOM, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, online learning platforms, services, or contact us – whether you’re in the UK, European Union, Australia, Canada, the United States, or elsewhere.

1. Who We Are

YENOM is a global financial literacy platform operating through both commercial and foundation ventures. We are committed to protecting your personal data and handling it transparently and securely.

2. What Information We Collect

We may collect the following types of personal data:

  • Contact Information (e.g., name, email, phone, postal address)
  • Demographic Information (e.g., gender, location – if voluntarily provided)
  • Financial Information (e.g., payment data for services)
  • Technical Data (IP address, browser type, device, cookies)
  • Educational Information (e.g., course progress, quiz scores)

We only collect data that is necessary for our services, learning systems, and compliance with relevant laws.

3. How We Use Your Information

We use your information to:

  • Provide and personalize our services.
  • Process transactions, payments, and access to resources.
  • Communicate with you (e.g., course updates, your requests).
  • Improve our website and user experience.
  • Meet legal and compliance obligations.

We never sell your data.

4. Legal Basis for Processing (UK & EU Residents)

Under UK and EU law (UK GDPR / EU GDPR), we process your personal data on the following legal grounds:

  • Consent (you opt-in to communications or features)
  • Contractual Necessity (to provide services you have signed up for)
  • Legal Obligation (e.g., anti-fraud)
  • Legitimate Interest (e.g., to improve our platform in a a secure and efficient way)

5. How We Share Your Information

We may share your data with:

  • Internal service providers (e.g., hosting, analytics, learning management tools)
  • Payment processors for transactions
  • Legal authorities (when and where required by law)

All third parties are bound by strict confidentiality and data protection agreements.

6. Your Rights

Based on your location, you may have rights to:

  • Access your data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with a data protection authority

For example:

  • UK & EU: You can contact the ICO or your local DPA.
  • Australia: The OAIC handles issues.
  • Canada: You can contact the OPC regarding your treatment of personal data.
  • US: State by state, California Residents can request access or deletion under CCPA.

To exercise your rights, email: emre.ay@yenom.co

7. Data Security

We have robust, industry-standard security measures — including encryption, secure servers, and access controls — to protect your data. However, no digital transmission is 100% secure. We do everything reasonable to keep your data safe, but it’s important that you also take steps to protect your personal information.

8. International Data Transfers

Your data may be processed in countries outside your own, including Australia, the UK, and the US. We ensure all international data transfers comply with applicable laws using mechanisms like Standard Contractual Clauses.

9. Cookies & Tracking

We use cookies and similar technologies to:

  • Understand how you use our site.
  • Improve functionality.
  • Enable analytics and marketing (if consented)

You can control cookies through your browser settings.

10. Children’s Privacy

YENOM does not knowingly collect data from children under 16 or 13 in some jurisdictions. If you believe we have collected such data in error, contact us immediately.

11. Changes to This Policy

We may update this policy from time to time. Significant changes will be notified on our website. Please review regularly.

12. Contact Us

If you have any questions or concerns about our use of your personal data, contact:

Email: emre.ay@yenom.co
Phone: +01 492 238 987
Address: 1222 First Street, Surry Hills, NSW 2010, Australia